Privacy Policy

Last updated: 09/18/2025

ZenBooky (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ZenBooky platform, website, and services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Name, email address, phone number

  • Business name, address, and contact details

  • Account credentials

  • Appointment and scheduling information

  • Payment-related information (processed via third-party providers)

1.2 Information Collected Automatically

When you access the Service, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and usage data

1.3 Cookies and Tracking Technologies

ZenBooky may use cookies and similar technologies to:

  • Maintain sessions

  • Improve functionality

  • Analyze usage patterns

You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service

  • Manage accounts and appointments

  • Communicate with Users regarding service-related matters

  • Process payments and subscriptions

  • Improve and optimize the Service

  • Detect, prevent, and address technical or security issues

3. Sharing of Information

ZenBooky does not sell or rent your personal data. We may share information only in the following cases:

  • With trusted third-party service providers (e.g., payment processors, email or SMS services) strictly to operate the Service

  • When required by law or legal process

  • To protect the rights, property, or safety of ZenBooky, Users, or others

4. Third-Party Services and Integrations

ZenBooky may integrate with third-party services to provide certain features of the Service, including payment gateways, messaging services, analytics tools, cloud infrastructure providers, and calendar services.

Google Calendar Integration

ZenBooky integrates with Google Calendar to synchronize appointments created through the platform. When a business owner or staff member connects their Google account via Google OAuth, ZenBooky is authorized to create, update, or delete calendar events related to customer bookings.

ZenBooky does not access Google Calendar data without explicit user consent and does not use this data for any purpose other than appointment scheduling and synchronization. Google Calendar data is not used for advertising, analytics, or marketing purposes and is not shared with third parties.

ZenBooky’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Service

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Users may request deletion of their account and associated data, subject to applicable laws.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Service Provided on a Best-Effort Basis

ZenBooky is provided on a best-effort basis and does not guarantee continuous availability or data integrity. Temporary outages, maintenance, or data loss may occur, and ZenBooky shall not be liable for any resulting damages.

8. User Responsibilities

Users are responsible for:

  • Ensuring the accuracy of the data they provide

  • Obtaining any required consents from their Customers

  • Complying with applicable data protection laws in their use of the Service

ZenBooky acts as a service provider and does not control how Users manage Customer data.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to such transfers in accordance with this Privacy Policy.

10. Children’s Privacy

ZenBooky is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

By using ZenBooky, you acknowledge that you have read and understood this Privacy Policy.